Legal 07 / 08

Billing & refunds.

Subscriptions bill through Stripe, renew until cancelled, and cancelling is self-serve.

Effective 5 September 2026 Plain English

How billing works

Paid plans bill through Stripe and renew automatically until cancelled. Cancel any time; your plan stays active until the end of the period you paid for, and does not renew after.

Refunds

Where the law gives you a refund right, you have it. Beyond that, if something went wrong — a double charge, a renewal you did not want — write to support@stacklumen.com and we will sort it out reasonably.

These pages are written to be read, and they are the terms we operate by — but they are maintained by the team, not issued as legal advice. If something here matters to a decision you are making, ask your own counsel, and if anything looks wrong or unclear, tell us at support@stacklumen.com.